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The shopping system at AliahsCloset.com have been designed to be as user-friendly as possible. If you have a problem using functions on a given page, please note the error message and forward it to webmaster@aliahscloset.com.

For more information about the use of our web site and your privacy, please click here.

What if I'm not completely happy?
Is online Ordering safe?
What if there is an unauthorized use of my credit card?
What credit cards are accepted at Aliahs Closet?
Can I make a purchase by telephone, fax or mail?
How does ordering work at AliahsCloset.com?
How will I know you've received my order?
Does Aliah's Closet charge sales tax?
What happens to my personal information I give you?
How do I get help, ask questions or give feedback?

FAQ Topics

What if I'm not completely happy?
It's important to us that you be happy with every product you purchase from us. We know that seeing is believing. We guarantee accurate and timely order processing. If you feel the service you got was inferior for any reason please contact customer service at our toll free number, 1-877-254-6247, so we can address the issue.

Is online ordering safe? < top >
We want you to be comfortable shopping online, and we understand the concern about online credit card security. So, like other major e-commerce websites, we take the handling of your important and sensitive personal and credit card information very seriously. To provide maximum security, we use industry standard and accepted SSL Secure Servers and Digital ID Certificate Encryption Protection technology, which automatically encrypts all information, including credit card numbers, before it leaves your web browser to travel to us across the Internet.

The major Web browsers, including Netscape Communicator and Microsoft Internet Explorer, use this technology. To be sure this security technology is being used, in the Netscape browser look for a gold key or closed lock on the top and/or bottom status bar, and in the Microsoft browser look for a gold closed lock icon on the bottom status bar. If you have any questions about security, please contact us via email or at tollfree at 1-877-254-6247.

What if there is an unauthorized use of my credit card? < top >
In the very unlikely event that an unauthorized use of your credit card occurs because of any transaction at Aliah's Closet, IMMEDIATELY notify your credit card provider in the manner required by them and also contact us. We will investigate your claim and work with your credit card company to resolve the claim as quickly as possible. If you have any questions about this, please contact us. We will be happy to discuss this with you.

What credit cards are accepted at Aliahs Closet? < top >
We accept the following major credit cards:

Can I make a purchase by telephone or mail? < top >
Currently, our payment options include credit card, which is processed securely, or you can call us at the number below:
Tollfree: 1-877-254-6247

Considering that we use the latest security and encryption software, we believe that this is a safe and easy way to shop online. We hope you will feel comfortable using online credit card shopping with us.

The A-B-C's of Visiting Aliah's Closet < top >

Shopping and Browsing
Click on a menu selection to review each of our programs and documentation packages by clicking the highlighted name to see more detailed information.

Selecting Services or Items
When you find something you'd like to order, place the item in your "shopping basket" by clicking on a "highlighted" price or the "order" button provided. NOTE: The items you have selected will stay in your secure shopping basket until you check out (or end the current session). To see what items you've placed in your shopping basket, click on the "shopping basket" icon. While viewing your basket (before placing an order), you can remove an item from your basket, or increase or decrease the quantity of each item (assuming more than one item is available for purchase).

Checking Out
When you're done selecting merchandise, you can purchase the items you've placed in your shopping basket by clicking on the "Checkout" button and follow the easy steps for completing your order, which include credit card billing and shipping information.

If the billing/credit card address and shipping address is the same, pressing the Continue button (at the bottom of that page) will automatically complete the shipping address. NOTE: If your purchase will be shipped to a different address, you must fill in the recipient's shipping information. Please contact us, if you have any problems or questions about shopping with us.

How will I know you've received my order? < top >
At the end of the order process, you will receive a confirmation as well as an order number. Please print out the confirmation page or make a note of this information for your future reference. This information will also be emailed to you shortly after you complete your order.

What happens to my personal information I give you? < top >
We respect your privacy. Information about our commitment to protect your privacy can be found in our privacy policy page by clicking here.

How do I get help, ask questions or give feedback? < top >
Contact information is found in several places on our web site and together on the contact information page, or call us at 1-877-254-6247.